TRANSPARENT PRICING

You pay when we bring you business. Not before.

No subscription. No setup fee. Spam calls are never charged.

ESTIMATED REVENUE RECOVERYLive Interactive Calculator
150 calls
35 calls / week
£41.50
£21.00
Revenue we bring back each month£7,993
What Sorello costs£311
What you keep£7,682

That's 3.9% of what we brought you. Estimated from your own figures.

PAY-AS-YOU-GO RATES

Transparent operational pricing.

No subscriptions, no setup fees, no monthly retainers. Select the coverage model that fits your operational workflow.

Most venues start here

We pick up what you can't

£2 per order
plus 50p a minute

Your phone rings as normal. We answer the ones your team can't get to.

  • Overflow conditional call forwarding
  • Answers mid-rush when staff are busy
  • Direct POS & instant WhatsApp payment links
  • Full menu knowledge & Allergen Safety
  • Live transcript & operational dashboard
Full Front-of-House OS

We answer everything

£1 per order
plus 40p a minute

Every call comes to us first. Cheaper per order because we handle more of them.

  • 100% 24/7 call answering on 1st ring
  • Staff never get interrupted on the floor
  • 50% lower order rate (£1 vs £2)
  • Smart escalation to staff when required
  • VIP guest memory, preferences & analytics

On a typical £41.50 collection order, you keep £39.30.

A table for four is worth around £114 to you. Answering that call costs about 80p.

REAL VENUE ECONOMICS

Compare Sorello against marketplaces.

Marketplace delivery aggregators charge heavy commission on direct customer orders. Sorello keeps your profit in your pocket.

Order Commission Benchmark

On £12,284 of collection orders:

Save £1,000+ / month with Sorello
Ordering Platform Commission14% Average Cut

Traditional Marketplace Fees

Third-party collection platforms charge high commissions on every order your kitchen cooks.

Ordering platform commissionaround £1,720
Sorello Direct
Sorello Direct AI

0% Commission Order Handling

Zero commission on food. Transparent per-order and per-minute voice execution.

Sorello total costaround £650

Same orders, same kitchen, £1000+ a month you keep.

CAPABILITY MATRIX

How Sorello compares.

See why leading hospitality venues replace traditional answering services and generic AI with a purpose-built Front-of-House OS.

Features

Sorello Intelligence

The Standard

Generic AI Agents

Traditional Answering

Front-of-House Intelligence (Not just a voice bot)
Built explicitly for Restaurants, Takeaways & Hotels
24/7 Availability & Intelligent Upselling
Never places customers on hold (Infinite scale)
Seamless Staff Escalation (Instant live transfer)
Handles complex menu modifiers & add-ons
Instant AI Menu Ingestion via PDF/Text
Full business knowledge (FAQs, Menus, Policies)
PCI-Compliant Payments (No cards read over phone)
Order confirmation texts & SMS payment upselling
Strict Allergen Safety Protocols & Fallbacks
Zero hallucination on prices & inventory
Live Dashboard with ROI Analytics & Monitoring
Advanced 30+ Global Languages supported
Performance-Based Pricing (No monthly retainers)
PRICING & COVERAGE

Pricing & details
explained.

Have custom setup questions or high volume? Reach out directly to our team at info@sorello.io

With 'We answer everything' (£1 per order + 40p/min), Sorello answers 100% of calls from the first ring. It is cheaper per order because Sorello handles a higher volume of your calls. With 'We pick up what you can't' (£2 per order + 50p/min), Sorello steps in only when your staff lines are busy or unanswered. You never pay for spam, wrong numbers, or unanswered calls.

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